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Privacy Policy

Introduction

Uma Nallapati Design ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our virtual heritage design services.

Information We Collect

Personal Information:

  • Name, email address, phone number

  • Home address and project location

  • Cultural background and heritage information

  • Family traditions and personal design stories

  • Photos of your current living spaces

  • Budget and timeline preferences

 

Automatically Collected Information:

  • Website usage data (cookies, IP address, browser type)

  • Communication records (emails, consultation notes)

  • Project documentation and design preferences

How We Use Your Information

Service Delivery:

  • Provide virtual heritage design consultation and services

  • Develop culturally-appropriate design solutions

  • Communicate project updates and deliverables

  • Process payments and manage client accounts

 

Business Operations:

  • Improve our services and website functionality

  • Send relevant design tips and cultural content (with consent)

  • Comply with legal obligations

  • Protect against fraud and unauthorized access

Information Sharing

We DO NOT sell or rent your personal information to third parties.

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Limited Sharing Occurs Only For:

  • Service Providers: Trusted vendors (payment processing, cloud storage, project management tools)

  • Legal Requirements: When required by law or to protect our legal rights

  • Business Transfer: In the event of merger, acquisition, or asset sale (with notice)

Cultural Heritage Information Protection

We understand the personal nature of cultural heritage stories and family traditions shared during our design process. This information receives special protection and is:

  • Used solely for design purposes

  • Never shared without explicit consent

  • Stored securely with limited access

  • Deleted upon project completion (unless retention requested)

Data Security

Security Measures Include:

  • Encrypted data transmission (SSL certificates)

  • Secure cloud storage with access controls

  • Regular security audits and updates

  • Limited employee access on need-to-know basis

  • Password protection for all client portals

Your Rights

You Have the Right To:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Opt-out of marketing communications

  • Receive a copy of your information

  • Withdraw consent at any time

International Clients

For clients outside the United States, we comply with applicable international privacy laws including GDPR where applicable. Your information may be transferred to and processed in the United States where our servers are located.

Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you become aware that a child has provided information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email or website notice. Continued use of our services constitutes acceptance of updated terms.

Contact Information

Privacy Questions or Requests: Please write to us using the contact form.

Effective Date: July 1, 2025 Last Updated: July 1, 2025

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